Christine, CMCA, PCAM, was with Vanguard Community Management (winner of Associa's Office of the Year in 2004 and runner up in 2007) for twenty four years, until being promoted to the position of Regional Vice President with Associa in 2008, and has now returned to Vanguard as its President and CEO, while still maintaining a portfolio of companies based in Florida and Illinois, as a RVP. Christine is a regular contributor to trade magazines, newspaper articles and trade association seminars. Christine was instrumental in the creation of the customer service procedures used by many Associa member companies as well as pioneered the home based manager model.

Daneen has been with Vanguard for eighteen years and is responsible for Vanguard's corporate accounting and is the head of Human Resources. Daneen also oversees VCM's Customer Service Department.

Craig Koss is a Regional Vice President of Associa and past President of Kramer-Triad Management. After graduating from the University of Michigan, he began his property management career nearly 25 years ago, and joined the Kramer-Triad staff ten years ago. Craig has been awarded the Association Management Specialist (AMS), the Professional Community Association Manager (PCAM) designations from CAI and the Associa Ambassadors Circle. The Ambassadors Circle is a new designation for exceptional community managers working for Associa member companies. Membership in the Ambassadors Circle is a distinct honor for those selected and a symbol of the true excellence exhibited by the members. Craig currently holds a seat on the (CAI) National Association of Professional Community Managers Board. He has been a lecturer at several CAI Michigan Chapter educational seminars.